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What Our Clients Say

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Read testimonials from our satisfied customers

★★★★★

I have been coming to Hairlab Chicago since April 2021 and my experience has been consistently excellent. Chanel, Debbie, Kathy and Anna are all incredibly warm, professional and knowledgeable.
Hairlab offers many solutions for hair loss and everything is customized to each individual needs. Their systems are natural looking and expertise they provide really sets them apart. I also appreciate how attentive they are with ongoing hair care.
Chanel does an excellent job styling my hair every time. My hair looks fuller, natural and healthier. I leave happy and confident every single visit.
I highly recommend Hairlab Chicago! They truly restore your hair and your confidence....more

Katie B

January 6, 2026

★★★★★

Its been a life changing experience for sure since I started coming here 3 yrs ago for my thinning hair the cnc and lace systems are so natural looking

Channel is a godsend i wasn't sure what I was going to do about my thinning hair

Shes so kind and thoughtful I'm so happy that I found hairlab. The whole staff is kind and attentive super fast service.

If you are on the fence about getting a system do not hesitate!! It will change you're life 😃...more

omar ruiz

December 13, 2025

★★★★★

Debbie and Chanel are indeed industry leaders! They are passionate about helping their clients experiencing hair loss. They have such a deep level of understanding and respect for not only the physical; also the emotional and trauma that comes with battling hair loss and finding a solution.

As someone who lives with Trichotillomania & hair loss; Debbie and Chanel have brought light into darkness. I’ve had numerous wigs throughout my hair loss journey, but never a solution.

I found Hairlab Chicago and wish I would have found them sooner! During my consult, they listened and answered all my questions and concerns and set realistic expectations (which I appreciated greatly!)

They were honest and delved into how our health impacts our hair (example: managing diabetes and proper hydration).

I’ve had an incredible, uplifting experience working with Debbie and Chanel. They helped me find the perfect hair piece! Everyone I’ve met cannot tell it’s a hair piece due to how natural and fitting it is.

Everyone notices my glow and BIG smile even when I tell them it’s a piece. This truly demonstrates the passion, love and care they have for their clients.

For someone who has struggled for many years- continues to live with managing the condition (including thousands of dollars spent on cheap wigs) and to be able to SMILE AND RADIATE is life changing!!...more

Amanda

May 8, 2023

★★★★★

I started with Chanel and Deb almost 5 years ago. A former hairdresser burnt my hair and went from long beautiful hair to short hair very short. I was devastated because I love long hair. Chanel and Deb made it happen for me. I started with them with Lux extensions, scalp treatments, then CNC and of course beautiful stunning hair coloring. Nothing I tried with them was a disappointment. Their excellence, knowledge and passion definitely show and manifest in the result!

Hairlab is like my second home I go there for beautiful hair but also a wonderful chat and fun time with great friends!...more

Gisele Fahmi

March 21, 2021

★★★★★

From my first visit which was in March 2017 which is when they were just starting off, I have had nothing but a fabulous experience. They treat you like family and make sure your are comfortable prior to making a decision. To be honest when I first spoke to them, I was going to cancel and try other options. Every piece I have Debbie is able to color use her color skills to match my natural color and Chanel uses her artistic cutting skills to make my piece more realistic. I have tried other people but the quality they give beats the competition out of the water ..

Have you also tried the R4U energy therapy? It helps with circulation. Now for me I have had issues with back spasms and it has calms tgem them down. Also the relaxation of energy from treatment is phenomenal, Kathy does a fantastic job on the high energy. Unsure how she can handle it ☺️. Finally in the last year i lost over 40 lbs from deit and exercise not just r4u and with this treatment, no stretch marks are shown from all the weight loss....more

Juliette z

February 13, 2021

★★★★★

If you have any issues with hair loss, go to Hairlab Chicago. Debbie and Chanel know their stuff and are so great with clients. They are knowledgeable, fun to talk with and give you support during what can be a difficult time. I have been going to Hairlab for over a year and have seen a massive change in the quality and quantity of my hair. I feel like I have my hair back! Debbie and Chanel, thank you for everything....more

Jennifer Pestikas

February 4, 2021

Frequently Asked Questions

Get answers to common questions about Consultation (45 Mins).

What should I bring to my Consultation (45 Mins) appointment?

Bring recent photos of your hair, a list of medications, questions about lifestyle or budget, and any products you use. This helps our expert assess your needs quickly and tailor recommendations during the 45-minute consultation.

How will the Consultation (45 Mins) assess my hair loss causes?

We perform a visual and scalp evaluation, review medical history, discuss progression patterns, and, when appropriate, use magnification tools. This combined approach identifies likely causes and narrows effective hair replacement or medical options for you.

Will I see and try actual hair systems during Consultation (45 Mins)?

Yes. We provide hands-on demonstrations of different systems, textures, and attachment methods. Trying samples helps you judge comfort, appearance, and maintenance, so you leave informed about which options match your style and daily routine.

How soon can I start treatment after Consultation (45 Mins)?

Start times vary—some clients begin same day for simple solutions, while custom systems require measurements and fabrication which may take days to weeks. Your expert will outline realistic timelines and next steps based on chosen options.

Is the Consultation (45 Mins) suitable for previous hair system wearers?

Absolutely. We review your prior system's performance, comfort, and attachment history to identify improvements. Whether switching systems or repairing an existing one, the consultation personalizes recommendations to enhance fit, look, and maintenance.

What are the Consultation (45 Mins) fees and cancellation policy?

Our fee covers expert time, evaluation, and system demonstrations; it may be applied toward services if you proceed. Cancellation requires 24-hour notice. Specific rates and policies are provided when booking or by phone.

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Consultation (45 Mins)

45 mins

Consultation (45 Mins) Gallery

What Our Clients Say

Frequently Asked Questions